All participants will be provided with a pre-sanitized safety helmet with attached full face shield and chin strap, a full length coverall, a chest protector, and safety gloves.

To ensure the safety of our customers, all participants must wear long pants, socks that cover your ankles, and closed-toed, flat shoes only. NO shorts, dresses, skirts, sandals, flip-flops, high heels, or open-toed shoes of any kind will be permitted. Please keep in mind smashing is much like a workout and you will break a sweat, so we suggest lightweight, breathable clothing, such as workout attire if possible. Long sleeves and rugged, thick-soled shoes highly recommended.

Please make sure you arrive at least 10 minutes early, as your smash clock begins at your scheduled time, which includes an additional 10 minutes allotted for the check-in and suiting up process. We allow late arrivals of no more than 10 minutes; however, your smash time is deducted by an equal number of minutes past your scheduled time, to avoid infringing on subsequent appointments. Please call to let us know if you are running late. If you do not arrive or contact us within this timeframe, your appointment can be canceled without refund.

Each smash session includes furniture pieces and more than 20 breakables per person, depending on the length of your session, increases with duration, and equates to more than one piece per minute no matter what session you choose. Everything (less the punching bag and the walls) inside the SmashBox is fair game to smash, furniture and all. There are a number of add-ons that include, but are not limited to: a Smash Session Documentary, Ice Blocks, Small, Medium, and Large Super Smashers that range from small appliances, electronics, printers, TV’s, windshields, glass tabletops, and more. Looking for something specific to smash not mentioned? There’s a good chance we can get it, so just give us a call!

Yes! It is highly recommended that you create a smash playlist of at least 10 songs per person on your favorite streaming service ahead of your scheduled appointment, that you will pump right through our speakers via Bluetooth during your session! If you can’t think of any songs, not to worry, we have pre-mixed playlists of pretty much every genre for you to choose from!

Only two people can smash at one time. For groups of 3 or larger, please coordinate with your party to determine the smashing order. There is a safe zone in the SmashBox for smashers to hangout and watch until it’s your turn to smash. For families bringing minors, at least one parent or guardian must be in the SmashBox at all times.

Yes. Children 10 years and older are permitted to smash; however, only with signed consent and supervision of a parent or guardian. Children under the age of 18 cannot be left unattended at any time while at SmashBox|20. Children under 10 years are not permitted in the SmashBox.

You will need a valid state issued ID for check-in. If you are using a discount code for essential employees, you will need to bring proof of employment such as an employer-issued ID badge or DOT card for your first visit. Please leave all other personal belongings in your locked vehicles, as SmashBox|20 cannot be responsible for them.

SmashBox|20 is happy to take photos of you and your party at the beginning and end of your session; however, recording video is not permitted. For a Smash Session Documentary, see add-ons at check-out.

Only participants who have signed the Participant Liability Waiver and have been outfitted with safety gear are permitted in the SmashBox. A Parent or guardian who is not smashing and only accompanying their minor children, must be in the SmashBox during the session and will be required to sign a separate Participant Liability Waiver and be outfitted with protective gear to enter.

Yes. The electronic waiver is linked to the confirmation email sent at the time of booking. This email can be forwarded to the other guests in your party so they can complete the check-in process ahead of time. You can also click here to access our digital waiver.

Yes. We are totally agreeable to you bringing items we normally smash to add to your session, or to donate to other smashers. After we give them a good smash, we bring it to local recycling and collection centers for proper disposal. Click here for a complete list of items we smash.

No. There is absolutely no alcohol or illegal drugs of any kind permitted at SmashBox|20. If you arrive to your appointment and present evidence of possession or intoxication of alcohol or illegal drugs, SmashBox|20 reserves the right to cancel your appointment without refund.

All sales are final; however, you may reschedule your reservation ONE time for no additional charge within 24 hours prior to your scheduled appointment time.

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NO. SmashBox|20 does not claim to be a mental help or medical facility, we do not treat, give diagnosis, or provide medical therapy of any kind. We are classified as entertainment only, if you feel that you have any mental or medical issues that need to be treated, please see a licensed physician or obtain a referral. Thank You.